Personalised Photo Lamp New Arrivals
The Meaningful night lights are suitable for various occasions for Valentine's Day gifts, birthday gifts, Thanksgiving gifts, anniversary gifts, love day gifts, family occasion gifts and other holiday gifts.This perfect gift is not only a decorative lamp for bedroom, living room, nightstand, but also a great tabletop decor, desk ornament and keepsake. With the free erasable pen, you can create as much as you want. Write good wishes for loved ones and friends, perfect as a goodbye romantic board, photo frame, funny painting, LED night light gift. It will bring back great memories.
【Package includes】
* 1 x Creative Acrylic Board
* 1 x Wooden Stand Base(Convertible color: white, neutral white and warm white.)
【Note】
✋If you choose (Custom size) to place an order, we will contact you to confirm.
✋We will provide a quote based on your needs, if you think there is no problem, we will charge the remaining fee and continue to fulfill the order. If you are not satisfied, we will refund your deposit.
✋If you want to know more products, you can enter our store:
https://www.etsy.com/shop/NeonSelicor
【Material】
Personalised night light with name is made of acrylic plaque + wood base. The wood is a real natural pollution-free material which makes the wall light feel softer smoother more durable.
👍Easy to install
The 0.2 inch thick acrylic insert into the stand base and then plug in.
👍Safe transportation
The light source adopts high-quality LED, the light is soft and uniform, not dazzling, and harmless to our eyes. Give your sweetheart a sweet night! Powered by a 3-AA battery (not included) or a 5V USB cord (included USB cord, no adapter).Crystal acrylic sheet is non-toxic and tasteless.
【Delivery Process】
⏰Production time: We need 2-3 days to design and produce.
⏰Transportation time: shipped about 10-12 working days.
【Warranty Policy】
😊 Free replacement within 30 days.(Does not include man-made damage and customized content errors due to personal reasons)
😊The customized LED neon lights will not be refunded or refunded. If there are any problems, we will resend or send replacement parts
Shipping Information
*All our packages are fully insured and estimated delivery described above applies to orders shipped within Pakistan. The estimated delivery mentioned below for shipping include production time.
For Customised Items : 10 to 12 working days
Ready to Ship Items : 3 to 5 working days
ADDRESS INFORMATION
It’s the customer's responsibility to provide us with a correct and complete shipping address.
If your shipping address is different from your billing address, please specify this during checkout.
SHIPPING NOTIFICATION
When your order ships, you will receive a Shipping Notification email / SMS
This email will provide you with your order ID to track your item as it makes its way to you, as well as the date your order was shipped. You can also check the status of your order online by logging into the ''Track my order" page with your Order ID and Email.
RETURNS & EXCHANGES
CUSTOMFACTOR
WHAT IS YOUR RETURN OR EXCHANGE POLICY?
- You have 7 days from the date of delivery to claim for the return or exchange if :
- The product is damaged, stained, defected or incomplete.
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The product/s must be unused, in the original packaging with labels and protective stickers attached.
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This is only applicable for orders delivered within Pakistan, for international orders please contact our customer support team and we will try to help you out in a possible way.
HOW DO I APPLY FOR THE RETURN?
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To return an item, please email us at customfactorofficial@gmail.com with the return reason and order details.
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Once our customer support team approves the return you will be requested to send the parcel to our Warehouse.
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Please note that you are responsible for the cost of returning the items to us.
WHEN WILL MY RETURN BE PROCESSED?
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We aim to process all returns with 5-7 working days of receipt.
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During busy periods please allow up to 14 working days for your return to be processed.
DO YOU OFFER REFUND?
- Unfortunately, we don't offer any refunds.
- We only offer coupon, exchange.
